Fig. 3 With regard to price wars, here, consumers are defeated on all fronts. Rising prices affected almost all consumers, regardless of the stores that they visit. The greatest subjective for consumer price increases occurred in those stores, which were initially the most accessible (Fig. 4) for the consumer. It is to be expected, it was there to buy food, the least protected sectors of the population, who were the first and felt 'kusachest' prices. (Similarly see: Tony Parker). Leader of the price increase>> the respondents identified a network of Ashan>>. Moreover, if in November 2008, only about 10% of consumers noticed the rise in prices in the shops of the network, then in February 2009, this figure closely close to 100%.

And more than 50% of them identified the rise in prices as a 'significant'. Best sustained price war Swedish network "Stockmann" (though he was not hit on our schedules in mind a small fraction of loyal respondents), only 8% users of the network felt the price increase and less than 10% of them noted this increase as 'significant'. And so in January 2009! Fig. 4 food retail is more important to our everyday lives than other segments of the retail market. But the degree of importance to the economy of all segments of the same. And changes in non-food retail sector is also significant and revealing. As the old joke, I want to ask a question of what news to begin with a good or bad. And, as usual, start with the good. Electronics, phones and sports equipment still buy and sell better than the pessimists had hoped.

Edward Deming proposed three pragmatic axioms which allow to improve quality management in the enterprise. He trained at the Japanese, who after World War ii, seized his idea, as a drowning man straw. Larry Culp pursues this goal as well. Edward Deming wrote fourteen points improve the quality of the organization, which now includes a certification program for companies to iso quality system standard, he also wrote seven deaths Disease Organization, described the difficulties and false starts in the organization, to each his thesis can be given individual attention. Go back to the three axioms of pragmatic Edward Deming, the first axiom sounds something like this – any organization's activities can be viewed as a technological process and therefore can be improved. Everything seems to be just now being widely applied process approach in many enterprises, which reduces the risk of administrative decisions, improve workflow, and much more. Any activity – production of goods, performance of services is divided into processes, and then analyzed measured and, ideally, improved. In such a process approach can be identified unnecessary steps to simplify the production, which will improve quality, increase speed, reduce costs, some pluses, but not so simple, the implementation first pragmatic axiom on businesses goes down, everyone in the organization of the head to the artist must understand the meaning of what is happening and to fulfill the corresponding requirement. Application of process approach allows the design of business processes that require certain skills, allows us to describe the processes that leads to the fact that the company becomes less than the essential people, and then there are times that all production rests on a single master. Next pragmatic axiom Edward Deming tells us about the state of the production system as a whole, she said that the system can be in two states, the first – is a stable state, and the second – respectively, unstable, and that will give the system is what will happen in the organization, that is, Deming considers the company as a separate system, the second axiom of pragmatic speech is a systematic approach to production. The company is described as a network of processes, which makes the whole system, and this whole system includes the management of the organization and delivery, and personnel matters. If an employee admits marriage in the workplace, then he is not guilty, and blame the system because they do not employee produces, as we earlier thought he was only part of the system, and produces chips and marriage only the system and that system make changes to this system first swing. How to shake the system? There needs fundamental changes, up to policy decisions. And now for the third pragmatic axiom Deming – is a paradoxical statement – organization's top management must take responsibility, full responsibility for results and for quality improvement at the company. That, in accordance with its previous axioms sounds quite logical, but who can take responsibility for marriage allowed in production during the performance, so you can and get the hat, here's a dilemma. In accordance with the third axiom of every major process production must be his master, who is responsible for the created products that did not redefine the shooter to another level.